Richi Interiors
Official MillerKnoll dealer. AI agents managing multi-crore projects across design, procurement, and execution. Live in production.
Multi-crore projects drowning in WhatsApp chaos
Richi Interiors manages premium interior design projects worth crores, simultaneously running multiple client engagements across design, procurement, vendor coordination, and site execution. Every project involves dozens of WhatsApp conversations, with clients, vendors, contractors, and internal team members.
The founder was the single point of operational memory. Every promise, every deadline, every vendor commitment lived in one person's head and scattered across hundreds of WhatsApp threads. As the company grew, things started falling through cracks. Not because the team was incompetent, because the volume of commitments exceeded any single person's ability to track.
Payment tracking was especially painful. Vendor payment promises, client milestone payments, contractor advances: all discussed in conversations and then forgotten until someone complained. The company was leaving money on the table every month.
Super COO with full operational toolset
The complete Super COO agent was deployed with all Phase 1 tools active:
- Task extraction from WhatsApp conversations
- Automated follow-ups for stale commitments
- Payment promise tracking with dates and amounts
- Missing information detection and requests
- Personalised daily reflections at 7pm
- Contribution scoring for team recognition
A custom Retool dashboard provides real-time project views, vendor scorecards, and payment tracking. The system operates entirely from existing WhatsApp groups, zero new tools for the team.
How SuperCXO runs alongside the team
Automatic Capture
Every WhatsApp message across all project groups is captured and structured. Tasks, promises, deadlines, vendor commitments: all extracted automatically.
Stale Task Scan
The system checks for commitments that haven't been acknowledged or acted on. Gentle follow-ups sent to the right people with full context.
Payment Tracking
Payment promises captured the moment they're mentioned. Amounts, dates, payers: all structured. Overdue payments flagged immediately.
Evening Reflections
The founder receives a strategic briefing covering all active projects. Team leads get operational priorities. Team members get task lists and recognition for the day's work.
Vendor Scorecards
Vendor reliability scored based on delivery patterns, communication responsiveness, and contract compliance. Data-driven vendor management.
The operating picture transformed
Your business is already generating the intelligence.
You're just letting it evaporate.
Limited deployment slots per quarter.
Book a 30-Minute CallOr write to us at hello@supercxo.ai